Changing Your Plan

Feel free to do so at any time

You can switch to a bigger Cap as often as once a month, without incurring a fee. You can also switch back to your original Cap, too, without charge.

However, if you want to switch to a smaller Cap, but without changing the length of your Contract, you’ll be charged a Contract Plan Change fee, which will appear on your next bill.

How to change Caps

There are a few things to keep in mind when considering a change of plan:

  • Any unused credit on your current plan is forfeited immediately
  • You can only change plans once per month
  • Your request for a change must be made at least one day prior to your next billing period
  • The change will be effective from the start of your next billing period
  • Click here for terms and conditions when switching from a Single Business Cap to a Shared Business Cap, or vice versa
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