Diverting calls

Divert calls to Voicemail

If you can't answer, don't want to answer calls, or you're in an area without coverage, you can get all calls diverted to Voicemail. If you're On Contract or On Account, you can also divert calls to another mobile or a landline.

Please note Prepay customers can only divert to Voicemail.

  • To divert all calls to Voicemail – Dial 1212
  • To cancel all calls being diverted – Dial 1213
  • To get calls diverted to Voicemail when there's a 'no answer', 'busy' or 'unreachable' signal on your mobile – Dial 1211

How much does it cost?

It's free to divert calls to your Voicemail. However, if you divert calls to a landline or another mobile and messages are received, a small fee is charged. The amount of the fee depends on your Plan.

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